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Keeping up in a high-tech world
An infrared patient, doctor and staff tracking system, digital X-rays, electronic charts and a computerized education center are just a few of the high-tech gadgets found at WestSound Orthopaedics (WSO).
After several construction delays, WSO opened July 9. The 19,000-square-foot, state-of-the-art medical facility is located on the corner of Anderson Hill and Provost roads in Silverdale.
WSO was founded in 2005, but the new building in Silverdale is the endeavor of several Kitsap County orthopedic surgeons. With offices formerly located in Bremerton, Port Orchard and Poulsbo, Dr. Donald Bliss and his colleagues decided to merge their practices and build a state-of-the-art medical facility.
The doctors have been very diligent, its very impressive to walk into a group like this, said Mindy Markley, WSO practice administrator. Theyre making a dream become a reality, theyre doing an amazing job.
Bliss and his colleagues searched throughout Kitsap County for a location for the facility. Due to its close proximity to State Route 3, the Anderson Hill and Provost roads location seemed to be perfect.
It was the most sensible thing to put it next to the freeway, the main drag, Bliss said. We looked from anywhere from North Kitsap to Port Orchard, but this was the best (location) as far as size and accessibility.
Roughly eight orthopedic surgeons, several physicians assistants and registered nurse practitioners serve patients with musculoskeletal injuries including the diagnosis and treatment of bone, joint, tissue and nerve disorders of the back, extremities and neck. They also offer specialized care such as hand and upper extremity care, sports medicine, trauma, spine treatment and total joint replacement or resurfacing.
We can take care of both patients with long-term problems and patients that sprained their ankle yesterday, Bliss said.
Some WSO services include orthopaedic consulting and surgical evaluation, medical care, sports medicine, spine medicine and arthroscopy.
The goal is to take care of the full patient through diagnosis, treatment and education, Markley said.
Physical therapy and same-day surgery will be performed at WSO. Major surgery will occur at outpatient clinics in Silverdale, Bremerton and Poulsbo or at Harrison Medical Center.
WSO utilizes digital X-rays, MRI and bone density testing to better serve their patients. An infrared patient, doctor and staff tracking system is used to track how long patients spend with a doctor to ensure they are receiving exceptional care. Patients will be issued a special badge at check-in to track their progress through the medical facility. Doctors may push a button on their tracking badges to call for extra assistance if necessary.
Its about getting the focus more on patients, Markley said. We focus on providing the very best care, using the best tools available to do that.
Paper patient charts are a thing of the past at WSO. All charts are now electronic.
Everything is going to be done with electronics, Bliss said. It makes the whole process of taking care of patients more efficient.
All paper charts were converted to the electronic format. Bliss said the staff is computer-saavy and has adapted quickly to the new electronic format.
Most of the employees we have nowadays are fairly computer skilled, Bliss said with a smile. Theyre really pretty quick at it.
A computerized education center sits in the large waiting room and an espresso bar will soon be added to the waiting area.
Were putting in an espresso bar so the patients can have a little treat while they wait, Markley said.
Bliss said the patients have seemed pleased with the new facility. With the new building and technology, WSO is still working out the kinks and patients have been understanding, according to Markley and Bliss.
Most of them have been very pleased with it and theyre pretty excited about it, Bliss said with a smile. They havent even been all that upset at having to wait sometimes.
WestSound Orthopaedics, PS
4409 NW Anderson Hill Road
8:30 a.m.-5 p.m.